PLATFORM FEATURES
LOCATION-BASED FEEDBACK
Participants can drop a pin on a map, and upload an optional photo, to highlight a built environment idea, issue or aspiration. They can use a GPS-enabled device to drop the pin at their current location, making it quick and easy to pinpoint an idea when out and about.
INTERACTIVE SENTIMENT MAPPING
Pin-drop comments are colour-coded by sentiment, building a deep understanding of local feeling and aspirations. Heat map visitors can read and support comments made by others, which are shareable on social media to encourage friends and followers to get involved.
SIMPLE STEP-BY-STEP QUESTIONNAIRES
Questionnaires are broken down into bite-size steps, making participation effortless and less intimidating. Questions can be accompanied by media in any format, including images, video and text, and participants can leave and return to complete the survey in their own time.
LIVE VOTES AND SURVEYS
The outcomes of votes and surveys on project priorities, preferences and options are visualised in real time, building trust and transparency in the process, conveying that everyone's opinion counts and motivating people to get involved.
FULLY MANAGED AND CURATED RICH CONTENT PAGES
Carefully curated content pages display plans and project information in a clear, concise and legible way, enabling visitors to leave informed feedback. This content adapts seamlessly to the device it is being viewed on, resulting in no loss of quality or detail on smartphones.
VIBRANT LIGHTBOX IMAGE GALLERIES
Ever viewed an image on a smartphone and struggled to see the detail on your small screen? All images on our websites open in a responsive ‘lightbox’ when clicked, accompanied by a descriptive caption, allowing the visitor to pinch and zoom to appreciate all the detail.
SOCIAL COMMENTING
As participants submit feedback on proposals, responses are listed in the comments section below. Visitors can then support and share comments made by others, as well as locate them on the community heat map if they relate to a particular location.
NEWS UPDATES AND EVENTS
Post news updates, events and timeline dates using your HTML content editor. News and event listings can include video, hyperlinks and images. This helps you maintain the conversation with the community from inception to construction.
DYNAMIC PROJECT TIMELINE
The project timeline sets out key dates and milestones, such as feedback deadlines and scheduled drop-in events. It updates automatically as events and milestones come and go, visually indicating what has happened, what is happening and what is to come.
REAL-TIME DASHBOARD FEEDBACK ANALYTICS
Your project dashboard provides real-time, detailed analysis of feedback gathered at each engagement stage and a heat map showing comments by location or user postcode, colour-coded by sentiment. This helps the project team grasp the key issues as they emerge.
SOCIAL MEDIA INTEGRATION
Content pages and publicly-visible comments are shareable across a range of social media platforms, including WhatsApp, in just two clicks. Your integrated Twitter feed show tweets from a certain account or tweets from a range of people using a particular #hashtag.
OFFLINE FEEDBACK MANAGEMENT
Manually input feedback gathered offline, such as from paper feedback forms, using your project dashboard. Upload emails, document scans or reports as PDF or ZIP files to manage and organise all of your public correspondence in one place.
MAILING LIST SIGN-UP FUNCTION
Visitors can sign-up for email updates using a simple form or an opt-in tick-box when completing your feedback or contact form. You can then use the email blast tool to send out personalised updates to drive further involvement and keep the community updated.
PDF DOWNLOADS
You can upload PDFs, such as reports, detailed policy documents or exhibition display panels, for download by your participants. This helps you provide more detailed or technical information that you may not want to include as rich content.
WEB VISITOR ANALYTICS
In-built website analytics help you understand where your visitors are located, what time of day they visit, what type of device they are using, which pages they visit and which website they came from. This helps you refine your publicity for maximum effect.
EMAIL BLAST TOOL
Your email blast tool allows you to send a personalised HTML email to an individual participant, a filtered list of participants (such as those that responded a particular way to a survey question) or those that have interacted with a comment or suggestion.
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Participatr is a trading name of Digital Stakeholder Engagement Limited, registered in England and Wales (company number 10139799).

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