Extend an existing subscription

To extend an existing Participatr fixed-term subscription, please complete the form below. If you need to create a new subscription, please click here.


What does a Participatr subscription extension include?

  • Continuous deployment of unlimited instances of Participatr’s digital tools (detailed here), alongside unlimited HTML content pages, including text, imagery, video and animations
  • Dashboard access and automatic email notifications for unlimited members of the project team
  • Automatic logging of stakeholder interactions and email correspondence through the project dashboard
  • Continuous access to the project dashboard providing real-time, deep-dive feedback analysis, as well as a full-featured stakeholder CRM, web visitor analysis, email communication tools, on-demand data exports and simple content management tools
  • Unlimited support, covering dashboard assistance, content or technical updates to the platform, and to address any ongoing technical queries
  • Ongoing hosting, domain name registration renewal and secure data storage and management
  • Service levels in line with our commitments

How does the subscription extension work and how much does it cost?

The cost of your subscription extension depends on how long you need your digital platform to be live for beyond the term of your original subscription. Subscription extensions are available in 1 month increments, ranging from 1 month to 12 months in length. The cost is £120 per month.

We will continue to manage the content and digital tools throughout your fixed-term subscription extension period, and we can set-up certain elements of the platform for you to add, edit and remove content without our assistance if you prefer (including news articles, events, timeline entries, document downloads and content pages). You’ll receive unlimited support and there’s no limit on how many changes we will make to the platform content or digital tools, such as interactive maps, questionnaires, polls or contact forms. We'll be on hand every step of the way.

Can I use one subscription for all of our consultations?

Your existing platform can host unlimited consultations or engagement exercises, and we can add, edit and remove content and digital participation tools as many times as you need within the subscription or subscription extension term.

The only limitation is that the platform domain name (e.g. www.yourprojectname.com), email address (e.g. hello@yourprojectname.com) and platform branding (fonts, colours and formatting) needs to stay the same throughout the subscription or subscription extension period, otherwise you'll need to buy a new fixed-term subscription.

Can we pause our subscription part way through?

If you want to pause your subscription, we can do so once for up to 3 months (on request) during the whole term of your subscription, including any extension period.

What happens after I’ve completed this form?

You'll receive an email confirming that your subscription has been extended.

When will we be invoiced for the subscription extension?

If your existing subscription term has not yet ended, an invoice for the subscription extension will be issued on the last day of your existing subscription term. If your existing subscription term has already ended, an invoice for the subscription extension will be issued immediately.

About you

We just need these details so we can contact you in relation to the subscription. Contact details for commissioning and invoicing purposes should be included in the next section.

Extend your subscription

If Participatr needs to be registered as a supplier or a purchase order needs to be created, please ensure that these steps are completed before submitting this form. Key details about our company are as follows:

Our registered business address: Participatr Limited, 13-14 Orchard Street, Bristol, BS1 5EH
Our company registration number: 12137044
Our VAT registration number: GB373657760
Our DUNS reference: 225261326

If you require further information to register Participatr Limited as a supplier and/or create a purchase order, please contact finance@participatr.co.uk.

Subscription unique reference:

You will find this in your original subscription confirmation email (e.g. SUB-01)

How long do you need to extend your subscription for?

Prices quoted excluding VAT at 20%












Trading name of organisation to be invoiced

Invoice contact name

Contact name to be included on invoices

Invoicing postal address (including postcode)

Postal address to be included on invoices (please note that all invoices will be sent electronically by email in PDF format)

Invoicing email address

We will send a PDF invoice to this email address

Purchase order reference (if required)

If a purchase order reference is required on invoices, we must receive it before we commence work

Invoicing instructions (if applicable)

What are our terms?

  • The subscription extension will be activated only upon receipt of full, project-specific invoicing details submitted via this web form, including a purchase order reference if this is required for invoicing purposes
  • If your subscription has not yet ended, the subscription extension fixed-term is calculated from the date of the end of your subscription term until the last day of the calendar month into which the subscription term runs
  • If your subscription has already ended, the subscription extension fixed-term is calculated from today's date until the last day of the calendar month into which the subscription term runs (e.g. if today's date is 15th May, a 6 month subscription extension would end on 30th November)
  • If your subscription term has not yet ended, an invoice for the subscription extension will be issued on the last day of your existing subscription term
  • If your subscription term has already ended, an invoice for the subscription extension will be issued immediately
  • If payment for the subscription extension is not received within 30 days of the invoice date, we reserve the right to temporarily revoke access to the digital platform front-end and dashboard until full payment is received
  • Changes to the domain name or branding (fonts, colours and formatting) of the digital platform can not be made after public launch - these changes will require a new subscription
  • Once a subscription ends or is paused, the platform dashboard will no longer be accessible and the platform front-end will remain accessible by the public for 3 months after the agreement end or subscription pause date
  • Platform data, including content, imagery, stakeholder data and feedback collected through the platform, will be retained for 3 months after the end of the agreement and deleted in full at the end of this 3 month period if the subscription is not extended before the end of this period

By submitting this form, you accept the terms listed above. If you have any questions or queries about any of the terms listed above, please email hello@participatr.co.uk.