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Deeper insights.
Balanced outcomes.
Better places.

Participatr creates intuitive, accessible and unintimidating digital platforms for public participation in built environment projects.

We combine bespoke, carefully curated, mobile compatible digital participation tools with intelligent, inclusive engagement activities to gather ideas, opinions and local insight from people of all life circumstances. This, in turn, creates balanced and robust evidence for change and places that meet the aspirations of ordinary people.

We have years of experience in the built environment space, so we understand its unique challenges. But we’re not here to digitise traditional forms of participation. We start from first principles to open up opportunities, create new possibilities and transform outcomes.

What we do

Digital participation platform creation

We create independent, bespoke digital platforms for each project, integrating the right digital tools for the job and carefully crafting the look and content of the website to tell the right story, integrate with your established brand and capture the right community insight.

Deep-dive community analysis

The Participatr dashboard provides deep, real time analysis of opinions, sentiment and feedback by location (including postcode, ward, council, LSOA, MSOA, parish and constituency), organisation, role, demographics and keywords. Tags can be assigned to feedback posts for more sophisticated analysis.

Stakeholder management tools

Our purpose-built CRM logs, sends, edits and tracks stakeholder communications, and our webmail interface sends and receives emails from your project email address. The system automatically captures incoming and outgoing mail, making correspondence management quick and easy.

Engagement strategy

Building on our extensive engagement experience, our platforms provide compelling data on the reach of engagement campaigns, so we're well-placed to advise on strategy. We will offer recommendations and guidance every step of the way, and draw on our experiences to let you know what works and what doesn't.

Our projects

Click here to open this map in a new window

Our tools

Email integration

Send and receive messages from your project email (e.g. using the dashboard and dedicated webmail feature. Incoming/outgoing emails are automatically logged in the dashboard, and you can generate emails to stakeholders by location, sentiment, organisation, role or opinion.

Who we work with

Architecture, town planning and urban design

Down to Earth Project logo
Nash Partnership logo
Streets Reimagined logo
Stride Treglown logo
Tibbalds logo
Urban Design Doctor logo

Commercial development and housebuilding

Blue Cedar Homes logo
Coln Residential logo
Goram Homes logo
Homes England logo
Reef Group logo
Strongvox Homes logo

Energy, transport and infrastructure

HyNet North West logo
Living Streets logo
MHCLG Homes logo
National Grid logo
Scottish Power Energy Networks logo
Transport East logo

Local government

BANES logo
BCC logo
Buckinghamshire Council logo
East Dunbartonshire Council logo
North Somerset Council logo
South Gloucestershire Council logo

Multi-disciplinary consultancy

AECOM logo
Arup logo
Atkins logo
Jacobs logo
PJA logo
WSP logo

What they're saying

"Participatr is particularly good at capturing sentiment, using maps to which consultees can pin comments. These can be instantly seen by everyone – 'real-time' feedback that lends its strength."

"Participatr creates interactive online tools for town planners working on development frameworks and sustainable transport plans to gather ideas, issues and feedback from the public"

"Participatr creates interactive online tools for town planners, architects, developers, local government, others to gather ideas, aspirations and feedback on built environment projects, designed to overcome the real-life barriers that ordinary people face"

"Now companies such as Participatr have developed online consultation tools that allow for participation at any time from any location, allowing engagement of a wider range of audiences."

How we comply

Data security

The data that we collect from participants is stored on a private, secure server, located in the United Kingdom, owned and operated solely by Participatr Limited.

Each Participatr platform establishes a secure, encrypted connection between the user's web browser and the private server, to ensure that information provided is transmitted securely. Find out more about our data security measures.


We only store participants' names, information about location and email addresses where absolutely necessary. We will never disclose these details to anyone outside of the project team and only keep them for as long as necessary.

Our privacy and cookie policy can be found here, setting out in detail how we handle personal data.


Our platforms do not install or use any cookies other than 'PHPSESSID', which is required for the website to function correctly and deemed to be 'technical' and 'strictly necessary'.


All platforms created on behalf of public sector organisations include an 'Accessibility statement', setting out how they meet W3C WCAG 2.1 AA accessibility standards.

Follow us

The latest tweets from @Participatr on Twitter:

.@BristolCouncil's Cabinet has approved the vision for Western Harbour. Read the approved vision in full and find o…

at 11:01 on 14th July 2022

.@GedlingBC is creating a Design Code, and asking the community to highlight what they like, dislike and would chan…

at 08:21 on 14th July 2022

#HaveYourSay 👇

at 16:11 on 12th July 2022

Burghley House Preservation Trust and GummerLeathes are developing plans for Stamford North, a planned new extensi…

at 18:14 on 4th July 2022

Transformational proposals are being brought forward to comprehensively redevelop #Bristol’s Galleries Shopping Cen…

at 18:09 on 4th July 2022

Get started

We work on a fixed-term subscription basis, where you pay a fixed fee for unlimited customer support, hosting, content management and data management over a fixed time period.

To find out more and/or create a Participatr fixed-term subscription, click Create a Participatr subscription, or to extend an existing subscription click Extend a Participatr subscription.

Create a Participatr subscription

Extend an existing Participatr subscription

Find out more

If you have a question or would like to know more about how we can transform public participation outcomes, please complete the form below. Alternatively, you can send us an email at or call us on +44 (0)117 471 6041.

What is your question, query or request?

About you

Your personal information is captured, held and processed by Participatr Limited, who make decisions about how personal information is captured, held, processed and analysed, meaning that they are data controller for the purposes of the General Data Protection Regulation.

Your name and email address is used to identify you as a single respondent and, if you have opted-in to receive updates, to send you news and information about Participatr's products and services. Your postcode is used to relate your query to your broad location and will not be used to contact you in any way.

All of your personal information is held in a secure database on a server located in the United Kingdom. For more information about how we use your personal information, please visit our privacy policy.