Skip to content

Deeper insights.
Balanced outcomes.
Better places.

Participatr creates intuitive, accessible and unintimidating digital platforms for public participation in built environment projects.

We combine bespoke, carefully curated, mobile compatible digital participation tools with intelligent, inclusive engagement activities to gather ideas, opinions and local insight from people of all life circumstances. This, in turn, creates balanced and robust evidence for change and places that meet the aspirations of ordinary people.

We have years of experience in the built environment space, so we understand its unique challenges. But we’re not here to digitise traditional forms of participation. We start from first principles to open up opportunities, create new possibilities and transform outcomes.

What we do



Digital participation platform creation

Digital participation is not just about getting involved on a mobile device or PC at home, at work or on the move. As well as providing a quick and easy way for people to participate remotely, our interactive digital hubs are also a useful tool to provide information and record insight in face-to-face, video and guided group sessions.

Engagement management tools

Our engagement management dashboard provides deep, real time analysis of participants and insight by location, opinion, sentiment and demographics. The dashboard also provides a range of tools to edit content, manage participant data, generate email blasts and analyse web visitor behaviour.

Our projects

Click here to open this map in a new window

Our tools

Issues and ideas map

Participants can highlight a suggestion for a street, building or public space by dropping a pin on a map (using GPS if they're on location) and uploading a photo. Pins are colour-coded to reveal community feelings about a place.

Masterplan feedback map

A masterplan can be overlaid on an interactive map for participants to drop a pin and comment on specific design elements. The map legend colour-codes land uses and design features, allowing participants to zoom in and comment on proposals.

Interactive proposals map

Interactive maps can be used to add a spatial dimension to project plans and initiatives. Participants can select an area from the map legend to zoom in, reveal the boundary or focus area, find out more about what is proposed and have their say.

Interactive surveys and polls

Visual polls and surveys help participants influence design principles and project outcomes from an early stage, revealing outcomes in real-time. As plans are formulated, plans and CGIs are presented alongside questions to comment on in-turn.

Rich content pages

Project information and proposals are outlined in a lay person-friendly and visually-appealing format. Images open in a 'lightbox' when clicked, for participants to appreciate every detail of your carefully crafted CGIs and plans on any device.

Virtual exhibition gallery

Participants can view, pan and zoom presentation slides on any device. The slide gallery creates a familiar environment for visitors to take in information about your project where the aim is to present in a more traditional format.

News and events feed

Our platforms make it easy for project teams to keep participants and stakeholders up to date on project progress, as well as provide details of future events, such as drop-in sessions, virtual meetings or opportunities to get involved.

Live project timeline

The timeline sets out key milestones, such as the planning submission or practical completion date, and sets the engagement process within its wider context. It updates automatically, highlighting the current phase of activity.

Deep, real time analytics hub

The engagement management dashboard reports feedback and insight in real-time. It uses a range of metrics, including local authority, ward, postcode area and demographics, to provide deep insights into participant sentiments and opinions.

Social and web visitor monitor

The engagement management dashboard reports when, where, how and how often people visit your digital hub. Hits are reported by location, time, device type and referral website, helping you monitor chat about your project elsewhere on the web.

Email blast generator

Generate personalised emails participants filtered by key metrics, such as location or sentiment. With the Participatr web mail interface, you can reply to participants directly from the project email address (e.g. feedback@yourprojectname.com).

Simple stakeholder management hub

The engagement management dashboard provides a central hub for the project team to store documents, respond to comments and take notes of telephone and face-to-face discussions, ensuring comprehensive and transparent reporting.

Who we work with




Architecture, town planning and urban design


Down to Earth Project logo
Nash Partnership logo
Streets Reimagined logo
Stride Treglown logo
Tibbalds logo
Urban Design Doctor logo


Commercial development and housebuilding


Blue Cedar Homes logo
Coln Residential logo
Goram Homes logo
Homes England logo
Reef Group logo
Strongvox Homes logo


Energy, transport and infrastructure


HyNet North West logo
Living Streets logo
MHCLG Homes logo
National Grid logo
Scottish Power Energy Networks logo
Transport East logo


Local government


BANES logo
BCC logo
Buckinghamshire Council logo
East Dunbartonshire Council logo
North Somerset Council logo
South Gloucestershire Council logo


Multi-disciplinary consultancy


AECOM logo
Arup logo
Atkins logo
Jacobs logo
PJA logo
WSP logo

What they're saying



"Participatr is particularly good at capturing sentiment, using maps to which consultees can pin comments. These can be instantly seen by everyone – 'real-time' feedback that lends its strength."



"Participatr creates interactive online tools for town planners working on development frameworks and sustainable transport plans to gather ideas, issues and feedback from the public"



"Participatr creates interactive online tools for town planners, architects, developers, local government, others to gather ideas, aspirations and feedback on built environment projects, designed to overcome the real-life barriers that ordinary people face"



"Now companies such as Participatr have developed online consultation tools that allow for participation at any time from any location, allowing engagement of a wider range of audiences."



How we comply



Data security

The data that we collect from participants is stored on a private, secure server, located in the United Kingdom, owned and operated solely by Participatr Limited.

Each Participatr platform establishes a secure, encrypted connection between the user's web browser and the private server, to ensure that information provided is transmitted securely. Find out more about our data security measures.

Privacy

We only store participants' names, information about location and email addresses where absolutely necessary. We will never disclose these details to anyone outside of the project team and only keep them for as long as necessary.

Our privacy and cookie policy can be found here, setting out in detail how we handle personal data.

Cookies

Our platforms do not install or use any cookies other than 'PHPSESSID', which is required for the website to function correctly and deemed to be 'technical' and 'strictly necessary'.

Accessibility

All platforms created on behalf of public sector organisations include an 'Accessibility statement', setting out how they meet W3C WCAG 2.1 AA accessibility standards.

Follow us

The latest tweets from @Participatr on Twitter:

We want to be a pleasure to work with, always. Find out more about how we work and our commitments to you before, d… https://t.co/kIVPBsoNnf

at 16:16 on 16th December 2021

This is a good cause, promoting a better #builtenvironment for northern England. Can you spare a few quid to suppor… https://t.co/khqYY4xwo2

at 21:03 on 15th December 2021

Check out the VR flythrough of the Brislington Meadows masterplan and #HaveYourSay at https://t.co/4jRYN5WR2q https://t.co/47BMr8Ncr6

at 09:54 on 13th December 2021

.@RokerReport is doing a great thing here. They've made Christmas better for so many people in the north east by ra… https://t.co/EhzzXtkLg2

at 23:40 on 12th December 2021

There's loads going on with the #HarbourHopes project. Get involved 👇 https://t.co/ClFDQTO2tR

at 21:52 on 7th December 2021

Get in touch

If you have a question or would like to know more about how we can transform public participation outcomes, please complete the form below. Alternatively, you can send us an email at hello@participatr.co.uk or call us on +44 (0)1225 800130.

If you would like to request a quotation for a digital platform, please click here.

What is your question, query or request?

Your personal information is captured, held and processed by Participatr Limited, who make decisions about how personal information is captured, held, processed and analysed, meaning that they are data controller for the purposes of the General Data Protection Regulation.

Your name and email address is used to identify you as a single respondent and, if you have opted-in to receive updates, to send you news and information about Participatr's products and services. Your postcode is used to relate your query to your broad location and will not be used to contact you in any way.

All of your personal information is held in a secure database on a server located in the United Kingdom. For more information about how we use your personal information, please visit our privacy policy.