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Deeper insights.
Balanced outcomes.
Better places.

We create bespoke, easy-to-use digital platforms for people to shape the buildings, public spaces, infrastructure and natural environment of the future.

What services do we offer?



Digital participation platform creation

We create standalone digital platforms for each project, integrating the right digital tools for the job and carefully crafting the website front-end to tell the right story, integrate with your brand and capture the right community insights.

Community engagement

Building on our extensive engagement experience, we offer a range of services to get people to visit your digital platform and interact with it. This includes stakeholder mapping, postal publicity and social media promotion.

Deep-dive community analysis, powered by AI

Our AI-powered dashboard provides deep, real time analysis of community opinions, sentiment, geographical location and demographics, summarising and coding open text responses in a matter of seconds.

Stakeholder management tools

Our purpose-built CRM logs, sends, edits and tracks stakeholder communications. The system automatically captures incoming and outgoing mail, making correspondence management quick and easy.

What makes us different?





We understand engagement

We have combined 15 years of hands-on engagement experience and digital know-how to design our product around real-life engagement challenges, directly addressing the ‘democratic deficit’ in built environment decision-making that we’ve observed first-hand.



Our product is truly flexible

We're a sustainable micro business, focused on listening to our customers and meeting their specific needs, rather than creating a one-size-fits-all solution which can be deployed at scale. This means you'll get a finessed, bespoke product, rather than a ‘cookie-cutter’ survey tool.



Our toolkit is constantly evolving

We continuously develop our tools and add features where we see real opportunities to improve how people participate and interact. We're not interested in the ‘next big thing’, only what works and what doesn't. Everything we do is tried, tested and effective.

Case studies

Our tools

What they're saying



"Participatr is particularly good at capturing sentiment, using maps to which consultees can pin comments. These can be instantly seen by everyone – 'real-time' feedback that lends its strength."



"Participatr creates interactive online tools for town planners working on development frameworks and sustainable transport plans to gather ideas, issues and feedback from the public"



"Participatr creates interactive online tools for town planners, architects, developers, local government, others to gather ideas, aspirations and feedback on built environment projects, designed to overcome the real-life barriers that ordinary people face"



"Now companies such as Participatr have developed online consultation tools that allow for participation at any time from any location, allowing engagement of a wider range of audiences."



Pricing

Digital participation platform creation

£5,950 + VAT (12 month subscription from platform public launch)

Community engagement

Priced on specification.

Deep-dive community analysis, powered by AI

Included in every subscription as standard.

Stakeholder management tools

Included in every subscription as standard.

What is included in the digital platform subscription?

  • A bespoke, full-featured front-end website which deploys unlimited web pages, customised branding, and full menu navigation, with all content uploaded and managed by us throughout the 12 month subscription period
  • Unlimited instances of Participatr’s digital tools (such as interactive maps, surveys, polls, forms, news and events feeds and web pages)
  • Top level domain name (e.g. projectname.com or .co.uk) registration and renewal
  • Project email address (e.g. hello@projectname.com) and associated mailbox, linked to your stakeholder CRM for automated stakeholder correspondence logging and response
  • Full compliance with W3C WCAG 2.2 Level AA web accessibility standards, including an accessibility statement, where required
  • Dashboard access for unlimited users, including AI-enabled analysis of open text responses (see below for further details)
  • Initial stakeholder database upload and set-up - we'll take your existing spreadsheet of stakeholders and upload it to your stakeholder CRM (on one occasion)
  • Secure data storage and management (click here for more details)
  • Service levels in line with our service commitment and terms and conditions of service.

AI-enabled analysis

AI-enabled analysis for dashboard users is included as standard, giving your project team access to on-demand and automated analysis of open text responses from stakeholders and the community. This empowers you to analyse and summarise potentially thousands of responses in just a few seconds, compared to an incredibly laborious, time-consuming and expensive process of reading each response in turn and summarising manually.

The AI-generated summaries pull out the key feedback issues and themes, whilst clearly setting out the balance of stakeholder sentiment on issues raised. As with the standard analysis tools, AI-enabled open text analysis can be filtered by a range of metrics, so you can generate instant summaries according to keyword, age group, ethnicity, geographical location or date range.


Get in touch

Please get in touch if you would like any further information, or if you would like to request a demo.

How can we help?

About you

Your personal information is captured, held and processed by Participatr Limited, who make decisions about how personal information is captured, held, processed and analysed, meaning that they are data controller for the purposes of the General Data Protection Regulation.

Your name and email address is used to identify you as a single respondent. All of your personal information is held in a secure database on a server located in the United Kingdom. For more information about how we use your personal information, please visit our privacy policy.